Still in the internet, has not yet covered the problem of the limited availability of forms on websites. There is a feedback form. In 90% (!!) cases clients come to us with html contact forms that collect minimal amount of data about visitors.
You wonder how such letters are difficult to use? They do not contain any useful information for the owner of the site (which page sent, from where came the customer and what action preceded the sending of the letter).
Here are examples of letters with whom we work managers: